FAQ

  • How much is the retainer?

    The retainer fee is £45 per photoshoot. This will then be deducted from when you make full payment.

  • What is the turnaround time for editing photos?

    My aim is between 1 - 2 weeks.

  • Is the retainer refundable?

    Unfortunately this is non-refundable.

  • Where do I view my edited photos?

    You can view your edited photos on a link that will be sent to your email address where you can choose and view all edited photos of your photoshoot.

    The online viewing gallery is called Pic-Time.

  • What is your cancellation policy?

    Cancellation policy is 48 hours notice before your scheduled appointment.

  • How do I make payment?

    Retainer fee’s needs to be paid first when date and time has been scheduled - this will only be a guaranteed booking once retainer fee has been made.

    I ask for the full payment to be made on the day of the photoshoot an hour before you arrive.

    If there are any additional photos you would like from your photoshoot after you selected your chosen photos I will send over a final invoice with the total balance for the extra photos selected.

  • How much is additional photos?

    For any additional photos it is £15 per photo.

  • Where is my studio located?

    I do my studio shoots at my home which is based in Reigate.

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